Privacy Policy

This Privacy Notice is designed to help you understand how we collect, use, process, and share your personal information and to help you understand and exercise your privacy rights.

 

1. SCOPE AND UPDATES TO THIS PRIVACY NOTICE

2. PERSONAL INFORMATION WE COLLECT

3. HOW WE USE YOUR PERSONAL INFORMATION

4. TELEPHONE AND TEXT MESSAGE POLICY

5. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

6. YOUR PRIVACY CHOICES AND RIGHTS

7. SECURITY OF YOUR INFORMATION

8. INTERNATIONAL DATA TRANSFERS

9. RETENTION OF PERSONAL INFORMATION

10. CHILDREN’S INFORMATION

11. THIRD PARTY WEBSITES/APPLICATIONS

12. CONTACT US

 

1. SCOPE AND UPDATES TO THIS PRIVACY NOTICE

This Privacy Notice applies to personal information processed by Studio X, including on our websites, mobile applications, and other online or offline offerings. To make this Privacy Notice easier to read, our websites, mobile applications, and other offerings are collectively called the “Services.”

Studio x. or our business partners may provide additional privacy notices to individuals at the time we or our business partners collect your personal information. For example, we may provide a specific privacy notice to participants that describes our privacy practices in connection with email marketing or when you submit your information to apply for a job. These additional privacy notices may supplement this Privacy Notice or may apply in lieu of this Privacy Notice.

Changes to our Privacy Notice. We may revise this Privacy Notice from time to time in our sole discretion. If there are any material changes to this Privacy Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue to use our Services after the new Privacy Notice takes effect.

 

2. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect personal information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

 

A. Personal Information You Provide to Us Directly

We may collect personal information that you provide to us. 

 

B. Personal Information Collected Automatically

We may collect personal information automatically when you use our Services.

 

 

 

 

 

Our uses of these Technologies fall into the following general categories:

 

 

 

 

Some of the advertising Technologies we may use include: 

 

See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

 

 

C. Personal Information Collected from Other Sources

Third-Party Services and Sources. We may obtain personal information about you from other sources, including through third-party services and organizations.  For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect personal information about you from that third-party application that you have made available via your privacy settings. In addition, if you are a healthcare professional, we may collect personal information such as hospital affiliation, license information, areas of interest, contact information such as address, email, and phone number, employment information such as title and department, and other due diligence related information from various sources.

Referrals and Sharing Features. Our Services may offer various tools and functionalities that allow you to provide personal information about your friends through our referral service. Third parties may also use the Services to upload personal information about you. Our referral services may also allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend, neighbor, or co-worker).]

 

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

 

A. Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

      • Managing your information, accounts, and registrations;
      • Providing access to certain areas, functionalities, and features of our Services;
      • Answering requests for customer or technical support;
      • Communicating with you about your account, activities on our Services, and policy changes;
      • Processing your financial information and other payment methods to make a payment to you;
      • Processing applications if you apply for a job we post on our Services; and
      • Allowing you to register for events.

B. Administrative Purposes

We use your information for various administrative purposes, such as:
      • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
      • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
      • Measuring interest and engagement in our Services;
      • Short-term, transient use, such as contextual customization of ads;
      • Improving, upgrading, or enhancing our Services;
      • Developing new products and services;
      • Ensuring internal quality control and safety;
      • Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Notice;
      • Debugging to identify and repair errors with our Services;
      • Auditing relating to interactions, transactions, and other compliance activities;
      • Sharing personal information with third parties as needed to provide the Services, such as with Plaid to validate your bank account information to receive payments from us;
      • Enforcing our agreements and policies; and
      • Carrying out activities that are required to comply with our legal obligations.

We may use your information for other legitimate business purposes as permitted by law.

 

C. Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we market to you include email campaigns, text messages, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

 

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in “Contact Us” below.

 

      1. With Your Consent

        We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.


      2.  De-identified and Aggregated Information

        We may use personal information to create de-identified and/or aggregated information, such as analyses we create about the total number of users in a location or how users interact with our Services.


      3.  Other Purposes

        We also use your personal information for other purposes as requested by you or as permitted by applicable law.

 

4. TELEPHONE AND TEXT MESSAGE POLICY

Telephone Calls and Text Messages.  By providing your residential and/or wireless phone number(s) to Studio x., you expressly consent to receive marketing and non-marketing autodialed and/or prerecorded calls and text messages from or on behalf of Studio x. at the number(s) provided.  Your consent to receive calls or texts on your wireless device is not a condition of any purchase.  Consent may be revoked at any time by following the instructions in the section below, calling customer service at (215) 255-6955, or sending an opt-out request via email to support@studioxphl.com with the phone number you wish to opt-out. Your wireless carrier’s standard message and data rates may apply.

Text Message Terms and Conditions.  Studio x. offers notifications and messages via recurring SMS (Short Message Service) and MMS (Multimedia Message Service) text messages. Enrollment in text messages requires an individual to provide his or her own mobile phone number with an area code within the 50 United States, the District of Columbia or Puerto Rico. By enrolling to receive text alerts, you agree to these terms and conditions, which become effective upon your enrollment. You may be asked to verify your mobile phone number before the service will start. This requires responding to a text message sent to your mobile phone confirming your enrollment in this Service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

You acknowledge that text messages will be sent to the mobile phone number you provide to Studio x.. Such messages may include limited personal information, and whoever has access to the mobile phone or carrier account will also be able to see this information.  Once you enroll, the frequency of text messages we send to you will vary. You will typically receive text messages when we have information for you about Studio x..  Your mobile carrier’s message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges.  You may opt out of Studio x. text messages at any time by replying STOP or contacting us as set forth in “Contact Us” below.  Texting STOP will opt you out of any and all future Studio x. text messages. After you submit a request to unsubscribe, you will receive one final text message from confirming that you will no longer receive text messages.  No additional text messages will be sent unless you re-activate your enrollment. For questions about text messages, reply HELP and our customer support team will contact you.

The Studio x. text message programs are offered on an “as is” basis and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. Studio x. may change or discontinue any of its text message programs without notice or liability to you. Studio x. and each of their respective officers, directors and employees are not responsible and shall not be liable for any losses or injuries of any kind resulting, directly or indirectly, from any Studio x. text message program or from technical failures or delays of any kind. Studio x. reserves the right to cease delivery of text messages to any person at any time in its sole discretion.

 

5. HOW WE DISCLOSE YOUR PERSONAL INFORMATION 

We disclose your personal information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

 

A. Disclosures to Provide our Services

 The categories of third parties with whom we may share your personal information are described below. 

      • Service Providers. We may share your personal information with our third-party service providers and vendors that assist us with the provision of our Services. This includes service providers and vendors that provide us with IT support, hosting, payment processing, customer service, and related services. By using our Services, you agree to allow us to access your financial information through Plaid, a secure third-party platform, to verify your identity and link your bank accounts for the purpose of making payments to you. You understand that we will only access the information you authorize through Plaid to make payments to you, and that all data will be handled according to Plaid's privacy policies.

      • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.

      • Affiliates. We may share your personal information with our company affiliates for example: for our administrative purposes, IT management, or for them to provide services to you or support and supplement the Services we provide.

      • Other Users or Third Parties You Share or Interact With. As described above in “Personal Information We Collect,” our Services may allow you to share personal information or interact with other users and third parties (including individuals and third parties who do not use our Services and the general public).

      • Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising,” “cross-context behavioral advertising,” “targeted advertising,” or “personalized advertising.”

We may also share your information with third parties as appropriate and permitted by law. The privacy choices you may have about your personal information are determined by applicable law and are described in Section 5 below.

 

B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

 

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

 

6. YOUR PRIVACY CHOICES AND RIGHTS

Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.

      • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Notice).

      • Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below

      • Push Notifications. We may send you push notifications through our mobile application. You may opt out from receiving these push notifications by changing the settings on your mobile device. With your consent, we may also collect precise location-based information via our mobile application. You may opt out of this collection by changing the settings on your mobile device.

      • Phone calls. If you receive an unwanted phone call from us, you may opt out of receiving future phone calls from us by following the instructions which may be available on the call or by otherwise contacting us as set forth in “Contact Us” below.

      • “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals; however, we do honor the Global Privacy Consent (“GPC”) where required by applicable law.

 

Cookies and Personalized Advertising.  You may also stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

      • Access to and Portability of Your Personal Information, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (also known as the “right of data portability”);

      • Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;

      • Request Deletion of your personal information;

      • Request Restriction of or Object to our processing of your personal information where the processing of your personal information: (i) is based on our legitimate interest for direct marketing purposes; (ii) involves processing or sharing of your sensitive personal information for certain non-essential purposes, or in contexts that require your consent; and (iii) is based solely on automated decision making or for profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;

      • Opt-out of Sale, Sharing for Cross-Contextual Advertising, or Targeted Advertising involving your personal information. Although we do not “sell” your personal information as the term “sale” is typically understood, we may share your information with analytics providers and advertising networks in order to understand how visitors use our websites and serve you ads on and off our websites.  You may opt-out of this “sharing” and “targeted advertising” by adjusting your privacy choices as described above.

      • Withdraw your Consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal.

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below or as otherwise instructed in the additional privacy notices provided at the time we collect your personal information. We will process such requests in accordance with applicable laws.

 

7. SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.

 

8. INTERNATIONAL DATA TRANSFERS 

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

 

9. RETENTION OF PERSONAL INFORMATION

We store the personal information we collect as described in this Privacy Notice for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws, or based upon other criteria, including, but not limited to, the sensitivity and volume of such data.  Additionally, we endeavor to retain all such personal information in accordance with legal requirements.

 

10. CHILDREN’S INFORMATION

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.

 

11. THIRD PARTY WEBSITES/APPLICATIONS

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. For example, as described in Section 5.A, we use an integration with a third party, Plaid, to validate your information and link an account to make payments to you.  We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

 

12. CONTACT US

If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us at:

studio x
Attn:  Legal 651 N. Broad Street
Suite 201
Middletown, DE 19709
(855) 265-7090
support@studioxphl.com